Good questions
Everything you might be wondering
Can I add charms later?
That's the design. Every charm has its own small lobster clasp, so you can add a place, remove one, or reorder them whenever you like. Most people start with one and build from there.
How does Passport Collective work?
Choose a charm for each place that matters, then choose how you carry them: a necklace, a bracelet, or a Carry Clip for your bag. Build it over time as your collection grows.
What are the pieces made of?
Charms are 316L stainless steel with printed enamel. Necklace and bracelet chains are 304 stainless steel, and the Carry Clip hardware is 316L. Everything comes in the natural silver finish or an 18k gold-plated one, and all of it is hypoallergenic and made for daily wear. Full detail is on Materials and Care.
What size are the necklace and bracelet?
The necklace is roughly 49 cm, long enough to layer with what you already wear. The bracelet is roughly 22 cm. Both are an elongated cable chain and both close with a secure lobster clasp.
Will the gold finish keep its glow?
Real 18k gold plating over 316L stainless steel, and keeping it looking new is simple. Wipe it with a soft, dry cloth after wear, put perfume and lotion on before your jewelry, and keep it away from chlorine and harsh cleaners. Treated that way it holds its warm tone. If you'd rather have the bare metal, the silver finish is the same 316L steel with nothing over it.
Can I wear it in water?
It's fine to get wet. Stainless steel is corrosion-resistant, so rain, a sink, a rinse, none of that is a problem. Dry it afterward with a soft cloth, and keep it out of chlorine and away from harsh cleaners.
Are these a good gift?
It's made for it: a farewell, an anniversary, the country a parent grew up in, a place you shared with someone. Every set arrives in a keepsake pouch, ready to hand over.
When will my order arrive?
Allow 1 to 2 business days for us to pack it, plus about 5 business days for delivery in the United States. Tracking arrives by email when it ships. Delivery estimates are exactly that, and we'd rather give you a real range than a date we can't guarantee.
Do you ship internationally?
Not yet. We ship within the US for now. International shipping is planned, and our shipping and returns page will say so when it opens.
What if it is not right?
Email us within 30 days of delivery and we'll exchange it or refund it. A real person answers. The full policy is on our shipping and returns page.
You do not have the flag I want. Can you make it?
Probably, eventually, and we want to know which one. Send the country to support@passportcollectiveco.com under the subject "a place you hope we'll make," and we add it to the list we work from. The requests we hear most are the ones we make next.
How do I look after it?
Wipe it gently with a soft, dry cloth after wear. Put perfume and lotion on before your jewelry rather than after, and keep everything away from chlorine and harsh cleaners. Store it dry, ideally in the pouch your order arrived in.