Accessibility

Passport Collective wants everyone to be able to browse our charms, build a set and check out, including people who use a screen reader, a keyboard, magnification or other assistive technology.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA and Level AAA. The Passport Collective website is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures we take

  • We test the site against WCAG 2.2 Level AA with automated tools and by hand with a keyboard.
  • We fix the issues we find, starting with the ones that stop people from shopping.
  • We check accessibility before we release changes to the site.

Parts we do not control

Some features come from other companies: checkout (Shopify) and our chat window. We choose partners who work on accessibility, but we cannot change their code ourselves. If one of them gets in your way, tell us and we will help.

Need help placing an order?

If any part of the site keeps you from completing a purchase, email us at support@passportcollectiveco.com with what you would like, and we will place the order for you.

Feedback

We welcome your feedback on the accessibility of this site. If you run into a barrier, email support@passportcollectiveco.com and tell us the page and what happened. We try to respond within 2 to 3 business days.

Assessment approach

Passport Collective assessed the accessibility of this site by self-evaluation, using automated testing tools and manual keyboard testing.

Technical specifications

Accessibility of this site relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: HTML, CSS, JavaScript and WAI-ARIA. These technologies are relied upon for conformance with the accessibility standards used.

This statement was created on October 30, 2026.